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Site crasch


After the update i cant see my webshop anymore...

Please check asap.

What to do?


Richard Hugens


Dear Richard,

Thank you for contacting Twigmo.

We are sorry to hear that you experience this issue. We need to know your FTP access information to examine the problem in detail on your server. Please create a plain text file on your local computer and fill it with your FTP hostname, username, and password. Then post a ticket on the Twigmo support Portal by clicking on the New support ticket link on the following page:

and attach your file. We will be glad to assist you.

Thank you.

Hi Mariya,
I have send it to you.
After, you can deleted this message, wrong place.




Dear Richard,

We resolved the issue in your installation. Please check the result.

Thank you.

Top Mariya, Works perfect. Ps. Deleted the message in het forum. My mistake, wrong place. Greetings, Richard.
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